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Pass Guaranteed Quiz 2025 ISM LEAD: Leadership and Transformation in Supply Management Authoritative Exam Questions And Answers
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ISM LEAD Exam Syllabus Topics:
Topic
Details
Topic 1
- People Development and Coaching: In this section, focus is on nurturing talent and fostering skills growth within the supply management team.
Topic 2
- Stakeholder Engagement: The section covers cooperating and communicating effectively with internal and external stakeholders impacted by supply chain choices.
Topic 3
- Corporate Social Responsibility and Ethics: This domain covers incorporating ethical and sustainable practices into decision-making and supply chain processes.
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ISM Leadership and Transformation in Supply Management Sample Questions (Q85-Q90):
NEW QUESTION # 85
A supply manager for XYZ Inc. unknowingly sources a defective component, triggering a mass recall of the end product. One of XYZ's competitors has a representative appear on a television program, and the representative states that XYZ knowingly used the defective component, thus endangering the end customer. Based on this information, on what grounds can XYZ seek legal action against this competitor?
- A. Disparagement
- B. Slander
- C. Estoppel
- D. Libel
Answer: D
Explanation:
Understanding Defamation Terms:
Libel: Written or published false statements that damage a person's reputation.
Disparagement: False and injurious statements specifically about a business's goods or services.
Estoppel: A legal principle preventing someone from arguing something contrary to a claim made or implied by their previous actions or statements.
Slander: Spoken false statements that damage a person's reputation.
Case Details:
XYZ's competitor made a statement on a television program, implying written or published format.
The statement falsely claimed that XYZ knowingly used a defective component, harming their reputation.
Conclusion: Since the statement was made in a public and broadcast format, it falls under libel, which covers defamatory statements made in a written or published manner.
Reference:
Legal definitions and distinctions from Cornell Law School's Legal Information Institute Case law examples related to defamation, specifically libel
NEW QUESTION # 86
A supply management department has an upcoming audit of its procurement system. The department supervisor is conducting a pre-audit assessment to validate compliance with company policies and procedures. Which of the following is the FIRST step the supervisor should take?
- A. Define the scope and objective of the review
- B. Review all applicable policies and procedures
- C. Select a representative sample of transactions to review
- D. Conduct a survey of department personnel asking them to self-assess their level of compliance
Answer: A
Explanation:
The first step in conducting a pre-audit assessment is to define the scope and objective of the review. This involves clarifying what the audit will cover, the specific objectives to be achieved, and the criteria for evaluating compliance with company policies and procedures. Defining the scope and objectives provides a clear framework for the assessment, ensuring that the review is focused and effective.
Reference:
Sawyer, L. B., Dittenhofer, M. A., & Scheiner, J. H. (2003). Sawyer's Internal Auditing: The Practice of Modern Internal Auditing. The Institute of Internal Auditors.
Moeller, R. R. (2013). Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL. Wiley.
NEW QUESTION # 87
Matrix structures and dual reporting systems can BEST be described as related to which of the following aspects of organizational hierarchy design?
- A. Coordination mechanisms
- B. Organization boundaries
- C. Span of influence
- D. Centralization vs. decentralization
Answer: A
Explanation:
Matrix structures and dual reporting systems are best described as coordination mechanisms within the organizational hierarchy design.
Matrix Structures: These are designed to facilitate coordination across different parts of the organization. In a matrix structure, employees have multiple reporting lines, typically both to a functional manager and a project or product manager. This design helps in integrating diverse functions and ensuring collaboration across departments.
Dual Reporting Systems: These systems are another form of coordination mechanism where an employee reports to two different managers. This structure helps in balancing different priorities and objectives, ensuring that employees can meet the needs of various projects or functions simultaneously.
Coordination Mechanisms: Both matrix structures and dual reporting systems are essential for managing complex and interdependent activities within an organization. They help in aligning efforts, ensuring communication across different areas, and managing the flow of information.
Reference:
Galbraith, J.R. (1973). Designing Complex Organizations. Addison-Wesley.
Mintzberg, H. (1983). Structure in Fives: Designing Effective Organizations. Prentice-Hall.
NEW QUESTION # 88
DEF Company acquires MNO, Incorporated. The new firm's chief procurement officer (CPO) is tasked with consolidating duplicate components under one supplier for the lowest total cost. The CPO plans to use the firms' combined cognitive procurement system to complete this task. Which of the following will this system MOST likely yield in order to aid the CPO?
- A. The level of risk posed by each supplier based on location and disaster recovery plans
- B. The financial strength of the suppliers providing the components
- C. The demand for the components for both DEF and MNO
- D. The price, quality, performance and reliability of the components and the suppliers
Answer: D
Explanation:
Using the firms' combined cognitive procurement system, the CPO is most likely to yield information on the price, quality, performance, and reliability of the components and the suppliers. This data is crucial for consolidating duplicate components under one supplier for the lowest total cost.
Cognitive Procurement Systems: These systems utilize artificial intelligence and data analytics to provide comprehensive insights into procurement activities. They help in assessing various parameters such as cost, quality, and supplier performance.
Decision-Making: Having detailed information on price, quality, performance, and reliability allows the CPO to make informed decisions about which suppliers to consolidate, ensuring that the best overall value is achieved.
Optimization: This approach helps in optimizing the supply chain by selecting suppliers that offer the best combination of cost efficiency and reliability, ultimately reducing total procurement costs.
Reference:
Handfield, R.B., & Nichols, E.L. (1999). Introduction to Supply Chain Management. Prentice Hall.
Monczka, R.M., Handfield, R.B., Giunipero, L.C., & Patterson, J.L. (2015). Purchasing and Supply Chain Management. Cengage Learning.
NEW QUESTION # 89
An organization institutes a program whereby employees visit a local high school to meet with students and introduce them to careers in business. This firm is likely to be one that has a
- A. sales strategy targeting high school age consumers
- B. desire to provide employees leadership opportunities
- C. strong commitment to social responsibility
- D. goal to develop a pipeline of future talent
Answer: C
Explanation:
An organization that institutes a program for employees to visit a local high school to introduce students to careers in business likely has a strong commitment to social responsibility.
Social Responsibility: This initiative reflects the company's commitment to giving back to the community, promoting education, and supporting the development of future talent.
Community Engagement: Engaging with local schools and students demonstrates the company's dedication to social responsibility by contributing to the social and educational development of the community.
Reference:
Carroll, A,B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons.
Freeman, R,E., Harrison, J.S., & Wicks, A.C. (2007). Managing for Stakeholders: Survival, Reputation, and Success. Yale University Press.
NEW QUESTION # 90
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